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Caller Protect issue

rabbit02
Newbie
Posts: 4
Registered: ‎18-09-2014

Caller Protect issue

Hi I am receiving spoof calls from an overseas provider threatening to cut off my service.

The number is 001443234957007

When I try to block the number via 1572 (last call) the system seems to die half way through quoting the number.

I am assuming the length of the number might be an issue.

Can you investigate this for me please?

1 REPLY 1
MasterOfReality
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,640
Fixes: 57
Registered: ‎26-03-2018

Re: Caller Protect issue

Hi @rabbit02 

 

I am assuming the length of the number might be an issue.

This *might* be the case - I'm not 100% sure how many digits can be entered when trying to blacklist numbers. 

 

I'll try and get an answer to this asap and update the thread.

 

Thanks, 

MoR