Caller ID not working

[#1]

Hi @FH and welcome to our Community Forums. (Big fan of the 2 letter name by the way)

I'm sorry to hear your caller display isn't currently working. I've looked into this for you and although I can't confirm my findings or what changes I've done on the forums, I have raised a ticket on your account with this information which can be seen here. (It should also have come through to you as an email notification)
I hope this helps and if there's anything further we can help you with then please don't hesitate getting back in touch.

[#2]

Hi, I'm having exacly the same problem. Caller id was fine on all my phones until I switched from BT to Plusnet recently. *#234# tells me the service is unavailable. Please help.

[#3]

Hey @Peter-telres, thanks for getting in touch. 

I'm sorry to read your Caller Display feature hasn't been working as it should and I apologise for the frustration caused. I've provided a further response over a support ticket here. 

Let us know if you need further assistance. 

[#4]

Hi

I've just become a PlusNet customer and switched over from BT.  My phone package also has Caller ID enabled but it is not working.  Could this be a similar problem?

[#5]

Hello caller display not working since I switched to Plusnet. It used to work when I was with BT.    

[#6]

Thanks a lot for reaching out and for making me aware of this.

I've sent you an email with an update regarding the Call Features which you've requested on your line.

-Adam

[#7]

Hi Adam, caller display is now working thank you.  John6262