Get our superfast unlimited fibre broadband
Great-value deals on unlimited broadband
Flexible and affordable sim only deals with no contract
Our network reaches over 99% of the UK, so we've got you covered
Low on minutes, data or texts? Just add one of our bolt-ons
Quick and easy access to your account, services, bills and tools
View and manage your mobile account, tariff and usage
I just switched from TalkTalk to Plusnet and my Caller ID has stopped working. It is showing as enabled in my account settings online, but calling *#234# tells me the service is not enabled.
Please can you enable this feature on my account?
Go to the fix.
I've put that through now so it should be working within an hour or so.
I'm sorry that this wasn't done sooner.