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Caller ID not working

FIXED
procount
Hooked
Posts: 7
Thanks: 5
Fixes: 1
Registered: 21-09-2016

Caller ID not working

I've just switched my phone line from BT to Plusnet on 3rd November. 

I had Caller ID with BT and ordered it with Plusnet and it is showing up in the phone control panel, but it is not working as all numbers show as "unknown". Has this feature actually been enabled on my line?

3 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,665
Thanks: 658
Fixes: 162
Registered: 05-04-2007

Re: Caller ID not working

Fix

I've tried to place an order to resolve this, this should take a couple of hours. Can you let us know if this resolves it please.

 

Sorry for the issues.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
procount
Hooked
Posts: 7
Thanks: 5
Fixes: 1
Registered: 21-09-2016

Re: Caller ID not working

Thanks Chris, it seems to be working now.

Plusnet Help Team
Plusnet Help Team
Posts: 8,946
Thanks: 2,814
Fixes: 441
Registered: 21-04-2017

Re: Caller ID not working

That's good to hear.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team