Caller ID not working
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- Re: Caller ID not working
Caller ID not working
31-07-2018 6:18 PM
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Hi
My account says I should have Caller ID but it is not showing on my phone.
I have been a member for 1 month now.
My phone is compatible.
Thank you
Re: Caller ID not working
31-07-2018 6:41 PM
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Sorry to hear that.
I've checked your line and caller display is active so it should be working.
Can you try the steps below?
Dial *#234# from the phone that you want to use for caller display. Listen to the message.
- If it says ‘unavailable’, you don’t have caller display at the moment.
- If it says ‘the service is disabled’, you can enable it by hanging up and dialling *234#.
- If it says ‘identities will be displayed’, but your caller display isn’t working, you’ll either need to use a different phone, or try these steps.
- Plug a corded phone that’s compatible with caller display into the master socket (the master socket’s the first socket where the phone line comes into your home).
- Call your number from another phone.
Re: Caller ID not working
31-07-2018 8:09 PM
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Hi Matthew
Thanks for the reply.
I've tried what you suggested and was told 'the service requested is not available'
Is there anything else I can try?
Thanks
Re: Caller ID not working
01-08-2018 10:08 AM
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