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Caller ID has suddenly started to display 'External' for all calls

cosbald
Hooked
Posts: 8
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Registered: ‎14-06-2018

Caller ID has suddenly started to display 'External' for all calls

‎28-01-2021 4:21 PM

Caller ID was working OK this morning.

Since this afternoon it now displays 'external'

This happened to me in June 2018 as well (except that it was only 50/50 displaying incorrectly.

In that case it needed an engineer to sort out something at the local exchange

Have dialed *234#  and the message is that 'caller id will be displayed' but further calls are still displaing as 'external'

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dvorak
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Registered: ‎11-01-2008

Re: Caller ID has suddenly started to display 'External' for all calls

‎29-01-2021 9:37 AM


Moderators Note


This topic has been moved from Chat to Home Phone

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
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cosbald
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Thanks: 3
Registered: ‎14-06-2018

Re: Caller ID has suddenly started to display 'External' for all calls

‎29-01-2021 11:23 AM

Today, the phone is now showing the correct caller id. !

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