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Caller ID has suddenly started to display 'External' for all calls

cosbald
Hooked
Posts: 8
Thanks: 3
Registered: ‎14-06-2018

Caller ID has suddenly started to display 'External' for all calls

Caller ID was working OK this morning.

Since this afternoon it now displays 'external'

This happened to me in June 2018 as well (except that it was only 50/50 displaying incorrectly.

In that case it needed an engineer to sort out something at the local exchange

Have dialed *234#  and the message is that 'caller id will be displayed' but further calls are still displaing as 'external'

2 REPLIES 2
dvorak
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Registered: ‎11-01-2008

Re: Caller ID has suddenly started to display 'External' for all calls


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cosbald
Hooked
Posts: 8
Thanks: 3
Registered: ‎14-06-2018

Re: Caller ID has suddenly started to display 'External' for all calls

Today, the phone is now showing the correct caller id. !