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Caller Display Order

FIXED
shermans
Pro
Posts: 1,297
Thanks: 97
Fixes: 3
Registered: ‎07-09-2007

Caller Display Order

I have just received an unexpected email from Plusnet which reads :

 

"We've received your order to change your call features. The following will be added within 24 hours and you will get a confirmation email for the same once completed: 

  • Caller Display"

I did not order this but when I look on my Telephone Control Panel, it shows it as an Extra Service, but seems to imply that there is no charge for this.  Is that correct ?

Frankly I thought I had Caller Display already, but perhaps I was paying for it before, and now it has been added as a free service.  I certainly did not knowingly place a new order for it.

It is rather strange.

3 REPLIES 3
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,960
Thanks: 628
Fixes: 176
Registered: ‎27-04-2007

Re: Caller Display Order

Fix

Hi there, 

 

Don't worry this is something we've provided everybody with as a free service today. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
shermans
Pro
Posts: 1,297
Thanks: 97
Fixes: 3
Registered: ‎07-09-2007

Re: Caller Display Order

Thanks for clearing that up.  I thought I must have hit a button somewhere in error, because I did not remember ordering anything !  I do have one phone with a caller dosplay screen, so I will be intrigued to see if it works - providing I remember to look at the screen !

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 25,304
Thanks: 9,209
Fixes: 1,478
Registered: ‎21-04-2017

Re: Caller Display Order

No problems @shermans

Let us know if you have any further queries.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team