Caller Display Order

[#1]

I have just received an unexpected email from Plusnet which reads :

"We've received your order to change your call features. The following will be added within 24 hours and you will get a confirmation email for the same once completed: 

• Caller Display"

I did not order this but when I look on my Telephone Control Panel, it shows it as an Extra Service, but seems to imply that there is no charge for this.  Is that correct ?

Frankly I thought I had Caller Display already, but perhaps I was paying for it before, and now it has been added as a free service.  I certainly did not knowingly place a new order for it.

It is rather strange.

[#2 · Accepted solution]

Hi there, 

Don't worry this is something we've provided everybody with as a free service today. 

[#3]

Thanks for clearing that up.  I thought I must have hit a button somewhere in error, because I did not remember ordering anything !  I do have one phone with a caller dosplay screen, so I will be intrigued to see if it works - providing I remember to look at the screen !

[#4]

No problems @shermans

Let us know if you have any further queries.