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Caller Display Not Working

FIXED
MC22
Rising Star
Posts: 59
Thanks: 11
Fixes: 1
Registered: ‎19-02-2019

Caller Display Not Working

Hi, I migrated to Plusnet Fibre and Phone today and it’s gone exactly as planned so thank you!  However, Caller Display doesn’t appear to be working. It is showing in my account as active, can you please look into this. Many thanks, regards M.

My Services - Plusnet Fibre Extra
3 REPLIES 3
OskarPapa
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,325
Fixes: 64
Registered: ‎09-10-2018

Re: Caller Display Not Working

Fix

Hi @mcairns2 , thanks for your post.

 

We're sorry to hear that your caller display isn't functioning as expected.

 

To try and remedy the issue, we've removed it and re-added it to your line and it should start working for you within the next hour or so.

 

Please let us know if you need any further assistance, or if it doesn't start to work for you.

MC22
Rising Star
Posts: 59
Thanks: 11
Fixes: 1
Registered: ‎19-02-2019

Re: Caller Display Not Working

It’s all working fine now.

 

Many thanks for your help, you’re stars ️ 

 

Regards, M.

My Services - Plusnet Fibre Extra
OskarPapa
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,325
Fixes: 64
Registered: ‎09-10-2018

Re: Caller Display Not Working

That's great news @mcairns2.

 

Please don't hesitate to get back in touch if you need anything else, we're only a click away.