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Call return

salmo
Rising Star
Posts: 116
Thanks: 36
Registered: ‎07-04-2016

Call return

I have just checked my phone balance and seen this entry .

callreturn 21/08/2017 12:19:17 00:00:00 £0.20

 

I realise that it is only for 20p but is there anyway of checking whom I am supposed to have called using call return? I guess that this is after dialling 1571  button 3 is pressed to return the call. I never use this service but perhaps old age is setting in and I can not say for certain that I didn't do it accidentally.

 

3 REPLIES 3
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 25,902
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Registered: ‎21-04-2017

Re: Call return

Hi there,

 

That's not something we can check unfortunately Sad

 

Anoush

If this post resolved your issue please click the 'This fixed my problem' button.
From 31st October 2022, I'll no longer have a regular presence here as I'm moving on to a new role within Plusnet.

 Anoush Mortazavi
 Plusnet Help Team
Mav
Moderator
Moderator
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Registered: ‎06-04-2007

Re: Call return

If the Call Return was successful would the next call listed show who it was to?

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salmo
Rising Star
Posts: 116
Thanks: 36
Registered: ‎07-04-2016

Re: Call return

Thanks Mav but I had checked that and this is what appears on the bill. The call before call return was the previous day.

0170xxxxxxxxx 21/08/2017 20:05:13 00:56:00 £0.00
 callreturn                  21/08/2017 12:19:17 00.00.00 £0.20