Call protect
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Call protect
26-01-2021 11:43 AM
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Any ideas?
Re: Call protect
26-01-2021 12:49 PM
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Can you be a bit more specific please? Is it not active? Or not blocking some calls? If so, which ones? Or is there some other problem?
Re: Call protect
26-01-2021 1:23 PM
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Re: Call protect
26-01-2021 1:27 PM
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@adrian001 I believe it can take up to 24 hours to kick in after application - has it been that long?
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: Call protect
26-01-2021 1:48 PM
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Adrian
Re: Call protect
26-01-2021 2:14 PM
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OK. Unless you get lucky on the phone or TwitBook, it's a case of waiting for a Help Team member to see this thread and respond.
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: Call protect
27-01-2021 8:36 AM
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I'm afraid @198kHz analysis is probably right that this is going to need intervention from a PlusNet person.
There is a slim chance, and it probably can't make your position any worse, but you could try turning off Call Protect and then turning it back on again. I think it has been known to work! It really depends what the underlying problem is.
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