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Call protect web access

nmw01223
Hooked
Posts: 5
Thanks: 4
Registered: ‎04-09-2018

Call protect web access

I have just enabled call protect with the intention of barring international nuisance calls.

 

I think this is really the BT call protect service (same 1572 number, anyway).

 

With the BT service, I think it can be controlled from a 1572 menu, OR from a web page. However the Plusnet service appears not to offer the web page.

 

Is that right?

Tags (1)
3 REPLIES 3
LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 130
Registered: ‎07-12-2017

Re: Call protect web access

Hi @nmw01223, the call protect feature can only be controlled via dialing 1572 off the handset, this cannot be controlled by a webpage.

 

Please let us know if you have any further queries.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
nmw01223
Hooked
Posts: 5
Thanks: 4
Registered: ‎04-09-2018

Re: Call protect web access

Are there plans to make a web page available? Presumably it is actually there, since it is the BT system?

MasterOfReality
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,640
Fixes: 57
Registered: ‎26-03-2018

Re: Call protect web access

Hi @nmw01223 

 

We've not heard anything about this in the office, but if we do implement something along these lines then it will be communicated out via our regular channels. 

 

Thanks, 

MoR