Call plan upgrade not happening for 22 days!

[#1]

Hi I've upgraded to anytime as have many people but it won't take place until 24th April - that's way too long! Is there any way to make it immediate? I'm happy to backdate to previous bill if necessary otherwise it will cost a fortune to call various elderly - and young - family members.

Hope you can help

[#2]

@phornby26 

See this thread:

https://community.plus.net/t5/My-Account-Billing/Trying-to-change-Call-Plan-to-Unlimited-but/m-p/172...

Some staffers can change the call plan immediately if you PM them to get the process going.

[#3]

Thanks for your help jgb

I've messaged so fingers crossed!

[#4 · Accepted solution]

Hello @phornby26,

Thank you for your time on the phone today,I really appreciate it.

I have put in place what we have discussed and please do not hesitate to get in touch if you need any further assistance.

[#5]

Thanks for your help Sammy 🙂