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Call divert not working

gwilymd
Browser
Posts: 1
Registered: ‎26-07-2021

Call divert not working

I added call divert to my call plan weeks ago, and only just got round to setting it up but Ive tried doing the *21* code thing to divert all calls but i just get an error message saying "sorry this is not available".  Can someone help me out here?

1 REPLY 1
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 25,251
Thanks: 9,182
Fixes: 1,478
Registered: ‎21-04-2017

Re: Call divert not working

Thanks for your post @gwilymd and welcome to our Community Forums.

I'm sorry to see your call divert isn't working. I can see this was missing on our suppliers side. I've now placed an order to activate it, which should complete within an hour.

Let us know if there are further issues or anything else you'd need help with.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team