Call divert not working

[#1]

I added call divert to my call plan weeks ago, and only just got round to setting it up but Ive tried doing the *21* code thing to divert all calls but i just get an error message saying "sorry this is not available".  Can someone help me out here?

[#2]

Thanks for your post @gwilymd and welcome to our Community Forums.

I'm sorry to see your call divert isn't working. I can see this was missing on our suppliers side. I've now placed an order to activate it, which should complete within an hour.

Let us know if there are further issues or anything else you'd need help with.