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Call divert enabled but not working

FIXED
Dgwebbie
Newbie
Posts: 4
Thanks: 2
Registered: ‎29-05-2020

Call divert enabled but not working

I have enabled call divert and it has been activated but not working when I try to set up. It says it is not available on this line
4 REPLIES 4
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,571
Thanks: 10,287
Fixes: 1,600
Registered: ‎21-04-2017

Re: Call divert enabled but not working

Thanks for your post @Dgwebbie

I'm sorry to see that call divert isn't working for you.

I'm looking into this and I'll make sure we activate call divert for you as soon as we can.

Once I know more, I'll let you know.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,571
Thanks: 10,287
Fixes: 1,600
Registered: ‎21-04-2017

Re: Call divert enabled but not working

Fix

Hi @Dgwebbie

From what I can see the call features we have listed on your account should now be working.

Can you let me know if you have further issues? 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Dgwebbie
Newbie
Posts: 4
Thanks: 2
Registered: ‎29-05-2020

Re: Call divert enabled but not working

Thanks all working fine now 🙂
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,571
Thanks: 10,287
Fixes: 1,600
Registered: ‎21-04-2017

Re: Call divert enabled but not working

Glad to see that!

Let me know if you have further issues or there's anything else you'd need help with. Smiley

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet