Call diversion

[#1]

I have unlimited call diversion but it is not letting me set up my number could anyone tell me the reason for this?

[#2]

@Chelsea  Welcome to the forum. 

Has it worked previously, or is this the first time you've attempted to use it?

To assist in finding the problem, could you detail what sequence you are using to set up diversion, and what error message do you get?

[#3]

Hi there @Chelsea,

Have you tried the call diversion set up, if not you can find it here.

Do you get an error message at all when trying to set the call diversion feature up?

Let us know you get on.

[#4]

Yes I have used it before and I am using *21*number#

[#5]

Yes I do, it says this service is not available

[#6]

OK @Chelsea  Thanks for that confirmation.

Seems the problem is not with you, then, and it's something for @Mads (great name!) or a colleague to follow up.