I am an elderly pensioner who has been receiving nuisance calls. I arranged to set up Call protect 48 hours ago. I subsequently received an email that said Voicemail would be disconnected but nothing about Call Protect being enabled.
When I dial 1571 I get the message "This line doesn't have a call answering service" and when I dial 1572 I get the message "The service cannot be connected".
The Home Phone Panel in my account details says that both Voicemail and Call Protect are awaiting activation. I thought it was supposed to take 24 hours.
Please can someone have a look at this as I am worried about getting another nuisance call. The last one I got phoned twice the same day and got very insistent that I press 1.