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Call Protect list is FULL - what now?

Plusnet Help Team
Plusnet Help Team
Posts: 1,480
Thanks: 284
Fixes: 84
Registered: ‎26-03-2018

Re: Call Protect list is FULL - what now?

Hi @Kryten @drwright,

 

Thank you both for getting back in touch. At the moment, we don't have an option to review a list of all of your blocked numbers or to delete all of your blocked numbers at once. I agree that this would make the call protect feature more user-friendly - I'll pass your feedback on.

 

Thanks,

Emily

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 Emily D
 Plusnet Help Team
Kryten
Rising Star
Posts: 67
Thanks: 16
Registered: ‎04-05-2015

Re: Call Protect list is FULL - what now?

Well Emilly, how easy is it to remove the Call Protect option from my Account, thereby deleting it then re-apply it in a day or so? Would that work?

Bob-a-Job
Hooked
Posts: 6
Thanks: 2
Registered: ‎18-04-2018

Re: Call Protect list is FULL - what now?

Call Protect in its current implementation by PN is flawed for the reasons already described. Given it is a BT product, why can't PN do the obvious thing and provide online access to the feature as BT do?

The only way I can find to remove an old 'blacklisted' number is to add it as a VIP number. 

Highlighted
Kryten
Rising Star
Posts: 67
Thanks: 16
Registered: ‎04-05-2015

Re: Call Protect list is FULL - what now?

Quite agree Bob. A bit tedious having to VIP 100 numbers to have to delete them.