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Call Protect - If I enable, can I then disable?

MinusNet
Dabbler
Posts: 16
Thanks: 7
Fixes: 1
Registered: ‎01-03-2010

Call Protect - If I enable, can I then disable?

I can see how to enable Call Protect in the Home Phone Control Panel but from the example of other things I have enabled, once enabled it doesn't seem to be possible to disable. Is that true? The screen seems to change from an empty checkbox where you can switch it on to an inert green "on" marker.

 

Thanks

2 REPLIES 2
LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,564
Thanks: 507
Fixes: 129
Registered: ‎07-12-2017

Re: Call Protect - If I enable, can I then disable?

Hi @MinusNet, it is possible to remove features through the Member Centre, you can use the direct link here.

 

Hope this helps.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
MinusNet
Dabbler
Posts: 16
Thanks: 7
Fixes: 1
Registered: ‎01-03-2010

Re: Call Protect - If I enable, can I then disable?

Thanks Lauren - I didn't want to try it, find it was more effort than simply hanging up on the junk calls, and be unable to remove it!