Receiving the Price increase email today, Plusnet tell me that I can have Call Protect for free. Here: https://www.plus.net/home-broadband/plusnet-call-protect they tell me that "It automatically blocks calls from Plusnet’s list of known nuisance callers" - which sounds like the sort of thing we all want, right?
However, checking in these forums, there is a suggestion that the automatic block (Option 1) will block BOTH callers from a known Plusnet Blacklist AND numbers that it doesn't recognise - which concerns me that it will block calls from Health Professionals who, in my neck of the woods, all show up with the same CLID.
The email arrives from Plusnet to confirm that I now have my new Call protect services set up and in that email, it usefully provides me a link for more information: https://www.plus.net/help/phone/stop-nuisance-calls/ - except that is now completely the WRONG info for folk if have just setup the call protect service.
So I call 1572 and OPTION 1 tells me that if I select it, it will block calls “based on your communication providers recommendation”.
So, precisely, what is my "Communication Providers recommendation"?
Is it:
A. Block all calls from Plusnet's (BT's) list of known spammers ONLY
OR
B. Block all calls from Plusnet's (BT's) list of known spammers AND UK calls with no CLID, International Calls with no CLID and calls with shared CLID's (like from Councils, Social Services, Medical facilities etc).
Thanks!
