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Call Protect - Call Type problem

FIXED
PT206
Dabbler
Posts: 20
Thanks: 5
Fixes: 1
Registered: ‎16-03-2015

Call Protect - Call Type problem

The first time I went to the option to turn Call Type filtering on/off it mentioned filtering on international/withheld numbers.

Now I can't remember if it mentioned being able to turn either type on/off individually.  But now when I go to the Call Type filter menu, it only gives me a blanket option to turn it on/off.

Can International/Withheld numbers be filtered separately (that would be really useful to me to filter withheld but not international)?  And if so why has this disappeared from my options?

 

2 REPLIES 2
PT206
Dabbler
Posts: 20
Thanks: 5
Fixes: 1
Registered: ‎16-03-2015

Re: Call Protect - Call Type problem

Fix

Ignore this post, managed to fix it.

The phone menu system is rather dumb, in that if you turn it on, it won't give you the options for withheld/international, etc filtering unless you go back to the main home menu then go back down to call type filtering (or hang up and call 1572 again).

HarryB
Plusnet Help Team
Plusnet Help Team
Posts: 5,191
Thanks: 1,447
Fixes: 255
Registered: ‎25-03-2015

Re: Call Protect - Call Type problem

Glad to hear you got that fixed. Thanks for letting us know.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Infrastructure Operations Professional