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Call Feature stuck on awaiting activation

fleafly
Newbie
Posts: 3
Registered: ‎09-09-2016

Call Feature stuck on awaiting activation

‎11-09-2016 6:19 AM

I added Caller Display on the 6th of September, and was activated on Plusnet's side after confirmation by support chat and call tests my end, yet 5 days later my account still has awaiting activation stuck next to Caller Display. I would like to be able to activate the 1571 Voicemail option, but I can't do so because of the call feature that's stuck on awaiting activation. I don't really have time to keep chasing support up to get it removed so I can add other features. Help is appreciated. 

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fleafly
Newbie
Posts: 3
Registered: ‎09-09-2016

Re: Call Feature stuck on awaiting activation

‎12-09-2016 11:52 AM - edited ‎13-09-2016 1:28 AM

Anyone? A week now and it's still showing as Awaiting Activation next to Caller Display. I was told last Thursday that it'd been activated on your end and checks confirm it my end, too. Just want the Awaiting Activation changing to Activated so I can proceed with activating Voicemail. Starting to feel frustrated and that I'm just talking to myself...

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