Call Divert Removal
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- Re: Call Divert Removal
Call Divert Removal
25-02-2019 5:56 PM
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Hi
I would like to remove call divert from my call features however there is no option to remove this feature from the call features control panel, am I missing something? I am currently spending £2.50 a month on a service I no longer require or use
Thanks
Trev
Re: Call Divert Removal
26-02-2019 8:16 AM
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Hi @Trevvie,
I'm sorry that it's not allowing you to remove the call divert feature via the member centre. We can remove this from here for you, however we'll need confirmation on your account that you'd like to go ahead with this.
Please can you reply to the ticket here to confirm that you'd like us to remove call divert? If you get back in touch on here once you've done this, we'll pick this back up and get this removed for you.
Re: Call Divert Removal
26-02-2019 8:05 PM
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Hi Emily
I confirm that I would like the call divert feature removing from my account
all diverts were removed from my line a few weeks ago, if you can remove this i would be very grateful
Thanks
Trevvie
Re: Call Divert Removal
27-02-2019 10:26 AM
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Hi Trevvie,
Thanks for responding to the ticket - I've requested for Call Divert to be removed for you and this should be completed within the next 24-48 hours.
Best wishes
Dave
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