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Call Credit

sarahdouglas12
Browser
Posts: 1
Registered: ‎24-09-2016

Call Credit

I don't know how to actually word this but I'm so blooming confused. We aren't meant to be changing over from Sky until the 27th or 28th, it's one of them, but I got an email last night telling me that we've nearly used up all our calling credit... How can this be if we've not changed over yet? 

1 REPLY 1
Chris
Legend
Posts: 17,724
Thanks: 599
Fixes: 169
Registered: ‎05-04-2007

Re: Call Credit

Hi there,

Sorry to see the problems you've had, I can see what's happened and it's in the process of being corrected.

 

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.