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CLID not working

FIXED
Digeeboy
Hooked
Posts: 6
Registered: ‎21-06-2017

CLID not working

I'm only seeing the message 'Incoming Call' on my handset though I paid for the add on when I joined Plus Net and it shows in my phone account.

 Could someone please look into this

Thank You

Alan

3 REPLIES 3
Chris
Legend
Posts: 17,724
Thanks: 599
Fixes: 169
Registered: ‎05-04-2007

Re: CLID not working

Fix

Hi Alan,

 

Apologies but it seems the initial order for phone didn't include these features, I've now added them for you and they should activate in the next couple of hours. Can you let us know how you get on please.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Digeeboy
Hooked
Posts: 6
Registered: ‎21-06-2017

Re: CLID not working

Hi Chris

Thank you for the very quick response ... its now working

Kind Regards

Alan

 

 

 

 

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 25,322
Thanks: 9,218
Fixes: 1,478
Registered: ‎21-04-2017

Re: CLID not working

Awesomeness, glad to hear it Alan.

Thanks for letting us know.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team