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CLID not working

FIXED
Digeeboy
Hooked
Posts: 6
Registered: ‎21-06-2017

CLID not working

I'm only seeing the message 'Incoming Call' on my handset though I paid for the add on when I joined Plus Net and it shows in my phone account.

 Could someone please look into this

Thank You

Alan

3 REPLIES 3
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: CLID not working

Fix

Hi Alan,

 

Apologies but it seems the initial order for phone didn't include these features, I've now added them for you and they should activate in the next couple of hours. Can you let us know how you get on please.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Digeeboy
Hooked
Posts: 6
Registered: ‎21-06-2017

Re: CLID not working

Hi Chris

Thank you for the very quick response ... its now working

Kind Regards

Alan

 

 

 

 

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: CLID not working

Awesomeness, glad to hear it Alan.

Thanks for letting us know.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet