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Bugs in some cost display totals on Itemised Bill Tab
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Bugs in some cost display totals on Itemised Bill Tab
04-07-2008 10:35 AM
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The totals on the itemised bill tab main page seem to be displaying correctly (and therefore presumably the total billing to us is correct), the problem arises on the "View Details" pages.
Whilst the total for each category (UK Landline, UK Mobile, International, Other) seem to display correctly, when you select the "View Details" for a category -
1) The 'overall' total for that category is shown at the bottom of each page where there is more than one page for the category, rather than a sub-total for the page BUT
2) If there are chargeable calls on that particular page they are "re-added" to the 'overall total' displaying on that page.
ie. say for 'Other', if there is one ff call of 35p, the total on the main page shows 35p but on the 'view details' page it shows as 70p in the total although listed as 35p.
Similarly say in 'UK Landline' if say there are a load of inclusive calls on one page (ie zero cost) the total at the page bottom is that for all the category, if on a page where there is say one and only one chargeable call of 8p that 8p is re-added to the total displayed on that page.
Solution - amend (sub-routine) script so each page shows a sub-total only.
Whilst the total for each category (UK Landline, UK Mobile, International, Other) seem to display correctly, when you select the "View Details" for a category -
1) The 'overall' total for that category is shown at the bottom of each page where there is more than one page for the category, rather than a sub-total for the page BUT
2) If there are chargeable calls on that particular page they are "re-added" to the 'overall total' displaying on that page.
ie. say for 'Other', if there is one ff call of 35p, the total on the main page shows 35p but on the 'view details' page it shows as 70p in the total although listed as 35p.
Similarly say in 'UK Landline' if say there are a load of inclusive calls on one page (ie zero cost) the total at the page bottom is that for all the category, if on a page where there is say one and only one chargeable call of 8p that 8p is re-added to the total displayed on that page.
Solution - amend (sub-routine) script so each page shows a sub-total only.
Message 1 of 5
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Re: Bugs in some cost display totals on Itemised Bill Tab
04-07-2008 1:50 PM
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Hi there,
This has been raised as a problem, and was prioritised last week, so we should have a resolution on this one shortly.
This has been raised as a problem, and was prioritised last week, so we should have a resolution on this one shortly.
Message 2 of 5
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Re: Bugs in some cost display totals on Itemised Bill Tab
04-07-2008 2:23 PM
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Thanks Mand

Message 3 of 5
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Re: Bugs in some cost display totals on Itemised Bill Tab
10-07-2008 3:41 PM
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I see this appears to have been fixed
so someone's doing something


Message 4 of 5
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Re: Bugs in some cost display totals on Itemised Bill Tab
10-07-2008 6:55 PM
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Yep, I meant to post in here earlier with an update.
We rolled a fix to this today. Kudos must go to our LCS team in Poland for getting the fix out for this ASAP.
We rolled a fix to this today. Kudos must go to our LCS team in Poland for getting the fix out for this ASAP.

Message 5 of 5
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