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Broadband phone problems
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Broadband phone problems
08-08-2007 6:47 AM
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Does anyone else find their broadband phone cutting out part way through calls? I use the Speedtouch 316 router and have plugged a normal cordless phone into its phone port. I did have it working OK (apart from calls regularly cutting out after only 1 minute) but I had to reset my router and now all I get is a continuous unavailable tone. I've entered the server and proxy details and all the right port numbers, can anyone suggest what might be wrong? 
Andrea
http://www.allaboutoffice.co.uk

Andrea
http://www.allaboutoffice.co.uk
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Re: Broadband phone problems
08-08-2007 9:29 AM
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Have you tried using a software phone to see if the same issue is apparent on there?
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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Re: Broadband phone problems
19-08-2007 7:53 PM
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I don't sit near my PC at the times when someone might ring me. My mum rang me today and we were only able to speak for about a minute before it cut out, that was using a plain BT wired phone plugged into the Speedtouch router.
I have bought a differet ATA VOIP router box as well but I haven't been able to get it to work, it asks for things like service name and I can't suss out whether I've got the right settings.
Andrea Jones
I have bought a differet ATA VOIP router box as well but I haven't been able to get it to work, it asks for things like service name and I can't suss out whether I've got the right settings.
Andrea Jones
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Re: Broadband phone problems
20-08-2007 4:49 PM
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