Bill information?

[#1]

How informative is the information on the bills received? An example from Plusnet could be useful to compare with my current relephony supplier.

[#2]

What are you looking for? A full list of calls is available via the portal (can be down loaded) whereas the bill itself just has each charge item listed as a total figure.

[#3]

Here's a screenshot of what your itemised bill would look like:

When you click on View Details you'll see something similar to:

As this is taken from my own account, and I don't have a home phone plugged in, the call summary is a bit empty.

But I hope this helps you.

[#4]

The main reason for changing telephony supplier from BT was the clarity of the billing.

The £2·50 discount on broadband was welcome too.  

[#5]

@Gandalf Thanks for that

@198kHz  Yes, it does appear more informative than BT, and as you say it'd cost £2.50 less a month. I recall that sometime past the billing was claimed to be not always accurate. I hope not now. The things that turned me off before were Caller ID charge and dealing with line faults. only the latter outstands, but is perhaps less a concern to what it was.

@Townman I like to keep some form of analysis to keep myself on correct package.

[#6]

No problems at all.

If you do decide to go ahead, please feel free to let us know over here if you do encounter any problems at all.

[#7]

The real upside of having phone and broadband with the same provider is that when there are issues, the problem cannot be passed between ... it’s a phone problem ... it’s an internet problem.