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Battery fault

lenny
Grafter
Posts: 207
Registered: ‎04-05-2015

Battery fault

We have loud clicking ,voice echo ,constant ringing of the phone , no caller display , we can not use the phone to make calls,  the FTTC seams OK at the moment
I have reported this to plusnet after a 3/4 hour wait on the phone to be told yes you have a problem ,it's a battery fault and will be repaired by Tuesday 20th , surely  a 4 day wait is not acceptable  can this be processed faster please
This is also affecting my neighbours phones
Cheers
Chris
2 REPLIES
Highlighted
lenny
Grafter
Posts: 207
Registered: ‎04-05-2015

Re: Battery fault

All back to normal now ,engineer  has been
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: ‎10-04-2014

Re: Battery fault

Sorry this didn't get picked up over the weekend. Glad it's resolved for you.
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet