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Are 'Zero Length' calls (to UK mobile but listed under 'Other') chargeable?
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Are 'Zero Length' calls (to UK mobile but listed under 'Other') chargeable?
13-08-2013 12:10 PM
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I've found some calls, logged under 'Other' to a UK Mobile (same telephone number as many of my chargeable calls listed under 'UK Mobile'), showing a 'Duration' of 00:00:00 but with a 'Cost' of £0.10 each - is this correct (and, if so, how)?
04/05/2013 07872xxxxxx 8:44:34 0:00:00 0.10
04/05/2013 07872xxxxxx 8:37:17 0:00:00 0.10
04/05/2013 07872xxxxxx 8:32:21 0:00:00 0.10
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
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Re: Are 'Zero Length' calls (to UK mobile but listed under 'Other') chargeable?
13-08-2013 12:11 PM
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This is somewhat of a guess, but I'd say yes - it'll be the connection fee that's charged on each of those, for making the connection in the first place.
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Re: Are 'Zero Length' calls (to UK mobile but listed under 'Other') chargeable?
13-08-2013 12:27 PM
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Are they not text messages w23?
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Re: Are 'Zero Length' calls (to UK mobile but listed under 'Other') chargeable?
13-08-2013 12:34 PM
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Quote from: Matt This is somewhat of a guess, but I'd say yes - it'll be the connection fee that's charged on each of those, for making the connection in the first place.
I don't think so Matt, I'd have thought that, if it connected, there'd be a duration (even if very short) which would be rounded up to 1 minute as all other calls appear to be (and as stated in home phone FAQs).
If a call is connected then it is charged for a minimum of one minute, if it is not charged for the minimum call length then it, presumable, was NOT connected so should not be subject to any connection charge?
Quote Calls are charged for a minimum length of one minute and are rounded up to the next minute*
The setup fee (if applicable) is added
The total is rounded up to the nearest 1p
Isn't the connection charge ('set-up fee') actually 13p anyway (14p with the 'rounding up'), not 10p (or has it gone up by 30% since May)?
Quote from: Razer Are they not text messages w23?
That's possible (though I don't recall Mrs w23 sending text messages from the home phone to my mobile) - given it was a few months ago so I could very well have forgotten - it does seem the most likely explanation, thanks.
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Message 4 of 8
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Re: Are 'Zero Length' calls (to UK mobile but listed under 'Other') chargeable?
13-08-2013 12:38 PM
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I'll check on the setup fee costs, but it has to have actually connected - otherwise how would the billing system know what number has been called? If it doesn't connect then there's no call there to charge in the first place.
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Re: Are 'Zero Length' calls (to UK mobile but listed under 'Other') chargeable?
13-08-2013 12:41 PM
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I suspect Razer may have the answer, is it possible to check?
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Message 6 of 8
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Re: Are 'Zero Length' calls (to UK mobile but listed under 'Other') chargeable?
13-08-2013 1:30 PM
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Just checked with Ben and yes indeed they are text messages
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Re: Are 'Zero Length' calls (to UK mobile but listed under 'Other') chargeable?
13-08-2013 1:32 PM
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Thanks all, thought I was going daft for a bit there.
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Message 8 of 8
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