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Anytime Plan -mobile charges

MayK
Hooked
Posts: 6
Registered: ‎19-08-2020

Anytime Plan -mobile charges

I have recently changed plans from Anytime International to Anytime. Looking through my bills I realised I have been charged for all my calls to mobiles. Both plans have an allowance per month, why has this been occurring?

 

 

2 REPLIES 2
jgb
Champion
Posts: 823
Thanks: 528
Fixes: 22
Registered: ‎01-08-2007

Re: Anytime Plan -mobile charges

@MayK 

The old Anytime package did not include any use for calling mobile numbers. The current call package Anytime UK & Mobile calls does . See this link:

https://www.plus.net/broadband/extras/call-plans/?mkt_id=con_pn_dg-home_ess_ppc-brand&esskwid=p63631...

adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 113
Registered: ‎01-12-2020

Re: Anytime Plan -mobile charges

Thanks a lot for getting in touch @MayK

Perhaps the Unlimited UK and Mobile Calls plan might be better for you? 

 Adam
 Plusnet Help Team - Leeds