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All's well so far

John_Essex
Grafter
Posts: 6,983
Thanks: 8
Registered: ‎10-04-2007

All's well so far

Just like to say that I moved my landline to Plusnet's Anytime+ and so far everything has worked very well.
There were no hitches with the move that involved the line from BT and the calls from Talk Talk.
I was kept well informed by Plusnet at every stage of the process and it all went over as planned on the 19th of October.
I did find it amusing that within a day or so of placing the order with Plusnet that I got letters from BT and Talk Talk begging me to stay with them.  Smiley
I do like the ability to look at any time at the call and cost history on the portal so that I can check the account whenever I need to, especially with having to call my son in Russia a couple of times a week.
Nice one Plusnet.  Wink
5 REPLIES 5
Mand
Grafter
Posts: 5,560
Thanks: 2
Registered: ‎05-04-2007

Re: All's well so far

Good stuff, glad to hear you're happy so far. Smiley
bill
Grafter
Posts: 73
Registered: ‎30-07-2007

Re: All's well so far

I've been with Plusnet Anytime+ for about 3 months and have had no problems. The change-over from BT went smoothly. The calls history page is very good
It would be helpful if there was a facility to keep a check on overseas 300 minutes useage limit; similar to the one that was in place for the earlier 1000 minutes call limit. I believe this is being considered.
Mand
Grafter
Posts: 5,560
Thanks: 2
Registered: ‎05-04-2007

Re: All's well so far

Yep, this is on it's way. I'll chase it for you this afternoon and see what I can come up with. Smiley
Mand
Grafter
Posts: 5,560
Thanks: 2
Registered: ‎05-04-2007

Re: All's well so far

Hi guys,
The fix for this is in testing and should be rolled live by the end of the week. Smiley
bill
Grafter
Posts: 73
Registered: ‎30-07-2007

Re: All's well so far

Thank you, Mand.