cancel
Showing results for 
Search instead for 
Did you mean: 

All out going calls diverted to plusnet payment line

FIXED
thunderbuck
Interested
Posts: 1
Registered: ‎05-05-2020

All out going calls diverted to plusnet payment line

Strange goings on this evening. Any number that I dial on my homephone goes straight to the "Plusnet payment line" - who of course aren't there right now so I can't ask them what's going on. Phone was working fine during the day. I've tried dialling an o77 number and an 01256 number and get the same thing both times. I can dial into my phone from my mobile OK, and dialing 17070 from the phone confirms the number. Not much use if I can't dial out though!

Any help gratefully accepted.

1 REPLY 1
dvorak
Moderator
Moderator
Posts: 28,385
Thanks: 6,221
Fixes: 1,451
Registered: ‎11-01-2008

Re: All out going calls diverted to plusnet payment line

Fix
Can you log into the member centre and see if you've used up your call credit? Should say here https://www.plus.net/my.html?action=mybillsandpayments
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'