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Added phone package

maranello
Pro
Posts: 1,043
Thanks: 103
Fixes: 1
Registered: ‎11-01-2008

Added phone package

One of my referrals has recently added home phone to their broadband only account. The switch over date is given as the 17th June. Would it be possible to add line rental saver before the price increase on 10th June?
My other car isn't a Ferrari
3 REPLIES
Plusnet Alumni (retired) LinnPlusnet
Plusnet Alumni (retired)
Posts: 1,686
Registered: ‎03-02-2014

Re: Added phone package

Hi maranello,
I can confirm that even if the switch over date is after the 10th of June they will not be subject to any changes. The price increase only affects customers that sign up/take out phone on or after the 10th of June.
maranello
Pro
Posts: 1,043
Thanks: 103
Fixes: 1
Registered: ‎11-01-2008

Re: Added phone package


Thanks for your response Linn.
Please could you clarify for me, are you saying that the price increase does not affect existing customers and that the line rental will not increase from £14.50 from 10th June?
My other car isn't a Ferrari
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: Added phone package

That's right. The price increase will only affect new customers.
Chris Pettitt
Cloud Environments Engineer