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Added call divert but not working

marywright14
Newbie
Posts: 2
Registered: ‎19-02-2022

Added call divert but not working

Hello,

Set up Call Divert  last week on the web control panel for my home phone, but I'm still waiting for it to be activated.  Had to get a BT engineer to look at the phone line as that was also faulty.  Got the phone line sorted, but internet has also gone down.  Son took a phon call from someone at Plusnet on Sunday and they advised Internet running by Wednesday and phone divert would be even quicker.  But as of tonight, no divert and no internet.  Could someone have a look for me

 

Ta

Mary

1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,619
Thanks: 10,177
Fixes: 1,606
Registered: ‎21-04-2017

Re: Added call divert but not working

Hi Mary, I've placed an order to fix your call features, which should complete within an hour.

As for your internet, it looks like you're since back online. Let me know if you have any further issues. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet