£503-22 of calls to Guinea Bassau appeared on my bill overnight.
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£503-22 of calls to Guinea Bassau appeared on my bill overnight.
09-07-2014 4:43 PM
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The calls are all 6 minutes long and to three different numbers. Malicious "dialer" program on a pc is not possible as no dial up modems are plugged into the telephone line. If the calls are correct then I suspect the line was tapped into at the BT cabinet, the exchange, or somewhere else. A quick Google did bring up a story of a street - not that far from where I am- where several residents had the same issue that mentions calls to Guinea Bassau also. Anyone else had any experience of this, or any other ideas how or why these calls have appeared on my account.
Thanks
Re: £503-22 of calls to Guinea Bassau appeared on my bill overnight.
09-07-2014 4:46 PM
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It is shockingly simple to tap into a telephone line and I'm surprised I haven't seen more of these kinds of posts
I would also report it to your local Police as it is potentially fraud and they may have some other cases they are investigating.
Re: £503-22 of calls to Guinea Bassau appeared on my bill overnight.
09-07-2014 4:47 PM
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http://www.theguardian.com/money/2014/may/17/bt-bill-phone-teeing-scam
and here from yesterday:
http://forums.overclockers.co.uk/showpost.php?p=26575307&postcount=1
Re: £503-22 of calls to Guinea Bassau appeared on my bill overnight.
09-07-2014 4:55 PM
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I've just had a look at Ticket: 88174730. If you can leave this with me, I'll pick this up and see what's happening with this.
Re: £503-22 of calls to Guinea Bassau appeared on my bill overnight.
09-07-2014 5:16 PM
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I have taken a look at the cabling down the side of the house. Could not see anything odd. Dropwire is "painted in" where it comes down and does not look to have been disturbed.
I was wondering about reporting to police. I had asked Plusnet whether I should report. Think I will visit the staion on the way home this evening.
I saw the Guardian articles, but the Overclockers forum is interesting, especially as the poster is from my side of London.
Thanks
Re: £503-22 of calls to Guinea Bassau appeared on my bill overnight.
09-07-2014 5:28 PM
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The ticket is with me, personally now. As it stands, I want to speak to the right people about this tomorrow to see where we are with this, I'll update the ticket as much as I can though to keep you in the loop.
Re: £503-22 of calls to Guinea Bassau appeared on my bill overnight.
09-07-2014 5:41 PM
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Quote from: greytowers ... A quick Google did bring up a story of a street - not that far from where I am- where several residents had the same issue that mentions calls to Guinea Bassau also....
...so possibly served by the same street cabinet as you? Could somebody have gained access to the cabinet and be tapping into lines there at random?
Re: £503-22 of calls to Guinea Bassau appeared on my bill overnight.
09-07-2014 5:59 PM
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The street in the Guardian articles is in Woodford, not a million miles from me, but not on the same exchange.
I will contact the poster on the Overclockers forum - once my account is active - to see where they live.
Re: £503-22 of calls to Guinea Bassau appeared on my bill overnight.
10-07-2014 10:41 AM
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They directed me to Actionfraud. I have a Crime Reference Number from them.
Re: £503-22 of calls to Guinea Bassau appeared on my bill overnight.
10-07-2014 11:00 AM
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Re: £503-22 of calls to Guinea Bassau appeared on my bill overnight.
10-07-2014 11:18 AM
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Re: £503-22 of calls to Guinea Bassau appeared on my bill overnight.
10-07-2014 11:38 AM
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The link to Overclockers forum:
I have just started a conversation. They had the same thing - £180 of calls to Guinea Bassau - and they are about one mile away from me. I guess we are on same exchange.
Here are some of their calls:
05/07/2014 00:23:25 002454056944 00:01:06 0.9843
05/07/2014 00:26:11 002454056944 00:05:50 5.2196
05/07/2014 00:45:37 002454056581 00:05:25 4.8468
05/07/2014 01:04:13 002454056922 00:05:48 5.1898
05/07/2014 01:23:03 002454055731 00:05:57 5.3240
05/07/2014 01:42:11 002454056686 00:05:48 5.1898
05/07/2014 01:48:22 002454056581 00:05:57 5.3240
05/07/2014 01:54:41 002454055731 00:04:20 3.8774
05/07/2014 02:01:01 002454056944 00:04:19 3.8625
05/07/2014 02:13:41 002454056686 00:05:57 5.3240
05/07/2014 02:20:07 002454056581 00:05:50 5.2196
Re: £503-22 of calls to Guinea Bassau appeared on my bill overnight.
10-07-2014 11:39 AM
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As soon as I received the Crime Number, I'll pass this over to the Billing team.
Re: £503-22 of calls to Guinea Bassau appeared on my bill overnight.
10-07-2014 11:49 AM
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Almost certainly I would have thought, but from your details on the overclockers thread and knowing the area, I would have thought you're not on the same PCP cabinet. That suggests someone has hacked at the exchange...
Quote and they are about one mile away from me. I guess we are on same exchange.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: £503-22 of calls to Guinea Bassau appeared on my bill overnight.
10-07-2014 12:03 PM
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