Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
£2.50 Line rental discount
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- £2.50 Line rental discount
£2.50 Line rental discount
29-07-2013 12:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi,
Am i correct in thinking that if you take out a plusnet home phone line together with plusnet broadband you are entitled to £2.50 a month of your line rental as long as you have them both?
Am i correct in thinking that if you take out a plusnet home phone line together with plusnet broadband you are entitled to £2.50 a month of your line rental as long as you have them both?
Message 1 of 5
(1,916 Views)
4 REPLIES 4
Re: £2.50 Line rental discount
29-07-2013 12:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Not quite, if you take broadband only as a new customer or do an account change without your phone line being with Plusnet then it'll cost you £2.50 more for the broadband service.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 2 of 5
(484 Views)
Re: £2.50 Line rental discount
30-07-2013 6:50 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I went through the product change on my account to see and the following message came up:
"If you choose to take Plusnet home phone with one of our new broadband packages, you'll benefit from a £2.50 reduction on your monthly broadband bill for as long as your phone line remains with Plusnet"
"If you choose to take Plusnet home phone with one of our new broadband packages, you'll benefit from a £2.50 reduction on your monthly broadband bill for as long as your phone line remains with Plusnet"
Message 3 of 5
(484 Views)
Re: £2.50 Line rental discount
30-07-2013 9:00 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Yes, if you take broadband & phone the broadband works out £2.50 less. If you take broadband only the broadband costs £2.50 more.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 4 of 5
(484 Views)
Re: £2.50 Line rental discount
06-08-2013 3:52 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It's pure BT to speak of the absence of a surcharge as a 'reduction'.
In today's email from PN, notice of a well-above-inflation hike in line rental costs.
But just in case you should be tempted to one of the many cheaper oroviders, in the same email:
<<<As of 1st October, a £1.50 surcharge will apply to Value and Extra broadband only and Value and Extra fibre optic broadband only subscriptions (where line rental and calling plans are not held with Plusnet). Customers on these products who currently have Plusnet Home Phone will only be affected by this change if they transfer their phone service to another provider.This email has been sent because it contains important information about your service from Plusnet. >>>
So take your pick - either pay PN's line rental hike or pay PN's broadband surcharge.
(Oops sorry! - of course I meant 'take advantage of PN's discount').
In today's email from PN, notice of a well-above-inflation hike in line rental costs.
But just in case you should be tempted to one of the many cheaper oroviders, in the same email:
<<<As of 1st October, a £1.50 surcharge will apply to Value and Extra broadband only and Value and Extra fibre optic broadband only subscriptions (where line rental and calling plans are not held with Plusnet). Customers on these products who currently have Plusnet Home Phone will only be affected by this change if they transfer their phone service to another provider.This email has been sent because it contains important information about your service from Plusnet. >>>
So take your pick - either pay PN's line rental hike or pay PN's broadband surcharge.
(Oops sorry! - of course I meant 'take advantage of PN's discount').

Democracy - 3 wolves and a lamb voting about what to have for lunch!
Message 5 of 5
(484 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page