cancel
Showing results for 
Search instead for 
Did you mean: 

1572 "The service cannot be connected" ???

SkylineUK_Dup
Rising Star
Posts: 65
Thanks: 12
Registered: ‎02-06-2016

1572 "The service cannot be connected" ???

I want to block a specific incoming call.  After searching on the Plusnet site I see I have to dial 1572 to get started.  But when I dial 1572 I get an automated message "The service cannot be connected".  What does this mean, and how can I get it "connected"?

2 REPLIES 2
BrightonRock
Pro
Posts: 469
Thanks: 124
Fixes: 7
Registered: ‎09-04-2016

Re: 1572 "The service cannot be connected" ???

It sounds as if Plusnet Call Protect hasn't been enabled on your line. https://www.plus.net/home-broadband/plusnet-call-protect

 

SkylineUK_Dup
Rising Star
Posts: 65
Thanks: 12
Registered: ‎02-06-2016

Re: 1572 "The service cannot be connected" ???

Thanks!