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1572 not working although active on my account

JSE132
Just browsing
Posts: 1
Registered: ‎20-08-2021

1572 not working although active on my account

The fixes seem to have been instigated at Plusnet's end. When dialing I get the message 'The Service cannot be connected'

1 REPLY 1
LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,567
Thanks: 507
Fixes: 129
Registered: ‎07-12-2017

Re: 1572 not working although active on my account

Hiya @JSE132, I am really sorry for the issues with the service.

 

It looks like this wasn't live on our suppliers system and so I have now added this for you, please just allow up to 1 working day for this to complete.

 

Should you experience any further issues after this time, please just get back to us so we can assist further and hope you have a good weekend!

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team