1572 not working although active on my account

[#1]

The fixes seem to have been instigated at Plusnet's end. When dialing I get the message 'The Service cannot be connected'

[#2]

Hiya @JSE132, I am really sorry for the issues with the service.

It looks like this wasn't live on our suppliers system and so I have now added this for you, please just allow up to 1 working day for this to complete.

Should you experience any further issues after this time, please just get back to us so we can assist further and hope you have a good weekend!