1572 Option 3 (Messages) not working
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1572 Option 3 (Messages) not working
17-06-2017 5:38 PM
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When I select Play Message on 1572, instead of saying no messages or whatever, I'm simply
hearing continuous unobtainable tone?
Re: 1572 Option 3 (Messages) not working
18-06-2017 8:23 AM
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Re: 1572 Option 3 (Messages) not working
19-06-2017 12:28 PM
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Re: 1572 Option 3 (Messages) not working
19-06-2017 3:48 PM
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Unobtainable tone again when checking 1572 messages
Re: 1572 Option 3 (Messages) not working
20-06-2017 7:01 AM
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Managed to check my 1572 messages finally last night.(Unobtainable tone disappeared on Opt 3).
Worryingly another regular caller to my number had been diverted, and not on my own list of calls to divert.
Have had to add to VIP list. There's something seriously wrong in Call Protect randomly "blocking/ diverting"
numbers from getting through directly
Re: 1572 Option 3 (Messages) not working
20-06-2017 3:24 PM
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I've asked internally about the unobtainable tone on, can you keep the numbers being blocked queries to the other thread regarding this so we're not duplicating responses.
Re: 1572 Option 3 (Messages) not working
21-06-2017 4:52 PM
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As at 1650 today Option 3 playing unobtainable tone again, so unable to check if there are
wrongly diverted callers.
Re: 1572 Option 3 (Messages) not working
22-06-2017 1:13 PM
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Apologies for any inconvenience this is causing.
We're still awaiting further information on this from the people Chris flagged this up to, but we'll let you know as soon as we have an update.
Thanks for your patience.
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- Re: 1572 Option 3 (Messages) not working