1571

[#1]

I activated my free 1571 a few days ago and it is still not activated even though plusnet says it would be activated the following working day.
Waiting at least 30 minutes every time I try and call is not acceptable.
Any suggestions?

[#2]

I seem to remember mine took 5 working days

[#3]

Thanks Oldjim,, I'll give it another couple of days.

[#4]

When my line was moved over in October 2013 to PN I found that 1571 was already active, maybe that was the default setting back then, once I realised it was already active it took around 48hrs for the deactivation process to complete, settings can be changed via the Member Centre.

[#5]

Morning AlexSimms100,
It looks like the order got stuck in an automated process and it did not place correctly. I have placed it manually and it should be working tomorrow morning for you, I have also raised a support ticket to the required team to ensure that this reflects on your call features page shortly.
Stuart

[#6]

Thanks Stuart. It is now working.