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1571 voicemail - please disable

ML1
Interested
Posts: 1
Registered: ‎21-09-2018

1571 voicemail - please disable

Hi, 1571 voicemail is operational on my phone but is not part of my package so can't remove it on the account management page. Can someone help please?  Thanks!

3 REPLIES 3
SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,669
Thanks: 331
Fixes: 76
Registered: ‎22-01-2018

Re: 1571 voicemail - please disable

Hello @ML1,

 

thanks for getting in touch. I am sorry to hear you are unable to remove this through the memeber centre and we would be happy to do this for you.

 

Please can you reply to my ticket here and get back to us here once you have do so, I will get this picked up.

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team
smiley180
Grafter
Posts: 39
Thanks: 7
Fixes: 1
Registered: ‎24-09-2018

Re: 1571 voicemail - please disable

Hi,

 

I'd like mine to be removed too please.

thanks.

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,209
Thanks: 1,064
Fixes: 407
Registered: ‎01-01-2012

Re: 1571 voicemail - please disable

@smiley180 Sorry to hear this.

I've placed a order to remove this for you and it should be gone in the next hour or so

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team