1571 seems to be ON even though it's not ticked in my admin
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1571 seems to be ON even though it's not ticked in my admin
11-08-2016 11:53 AM
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The 1571 service seems to be ON even though it's not ticked in my admin and I don't want it. How can I turn it off as it's already OFF if you see what I mean?
Re: 1571 seems to be ON even though it's not ticked in my admin
11-08-2016 11:54 AM - edited 11-08-2016 11:57 AM
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Re: 1571 seems to be ON even though it's not ticked in my admin
11-08-2016 11:58 AM
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Thanks but why was it ON when it wasn't ticked? How long do I need to wait before it takes effect?
Re: 1571 seems to be ON even though it's not ticked in my admin
11-08-2016 12:00 PM
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Re: 1571 seems to be ON even though it's not ticked in my admin
15-08-2016 9:30 PM
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Same here; have been with Plusnet for years, but have recently moved and 1571 has been activated even though I didn't ask for it. Can it be removed please as it's messing with my answer machine? I have elderly clients who are completely confused by it!
Thanks in advance.
Re: 1571 seems to be ON even though it's not ticked in my admin
16-08-2016 4:45 PM
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That should be removed in the next 30 minutes or so.
Re: 1571 seems to be ON even though it's not ticked in my admin
29-08-2016 8:53 AM
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I've just found that I too have voicemail activated on my line even though I didn't ask for it and don't want it. Only found out because I accidentally knocked phone off and found I had interrupted dial tone. So presumably someone has left a message. I've been trying to find out if I will be charged if I dial 1571 to check any message left but can't find the answer. Can anyone enlighten me on this? In the meantime I have found how to switch it off although it might take up to 3 days.
Re: 1571 seems to be ON even though it's not ticked in my admin
29-08-2016 9:10 AM
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1571 is free to dial to listen to your messages.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: 1571 seems to be ON even though it's not ticked in my admin
29-08-2016 9:17 AM
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Thanks for that information Mav.
Re: 1571 seems to be ON even though it's not ticked in my admin
22-09-2016 9:59 PM
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I've just noticed that 1571 appears to have been activated on my phone. May I also have it removed?
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- 1571 seems to be ON even though it's not ticked in...