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1571 not working

FIXED
johnckind
Browser
Posts: 2
Registered: ‎18-11-2017

1571 not working

My account shows this as active but when dial 1571 I get a message saying this line doesn't have a call answering service. Please can this be activated?

3 REPLIES 3
Mustrum
Community Veteran
Posts: 3,071
Thanks: 787
Fixes: 73
Registered: ‎13-08-2015

Re: 1571 not working

You could try and de-activate it then re-active it in the members panel, which might be quicker than waiting in the hope that a staff member may see it. They tend to be thin on the ground at weekends.

Or give support a ring, or via chat.

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 25,251
Thanks: 9,182
Fixes: 1,478
Registered: ‎21-04-2017

Re: 1571 not working

Fix

Hi there.

I've added voicemail on for you now.
It should be activated within 24 hours. Can you let us know if there are any problems?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
johnckind
Browser
Posts: 2
Registered: ‎18-11-2017

Re: 1571 not working

All working fine now thanks