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1571 not working

FIXED
punkpreacher
Dabbler
Posts: 13
Thanks: 1
Fixes: 1
Registered: ‎05-08-2021

1571 not working

Although my dashboard is telling me my voicemail is active, when I dial 1571 I am told my number does not have this service. Any help?

5 REPLIES 5
punkpreacher
Dabbler
Posts: 13
Thanks: 1
Fixes: 1
Registered: ‎05-08-2021

Re: 1571 not working

Fix

I have noticed in another thread for a similar issue that if they untick it, then re-tick it the next day, this might fix the problem, so I have given this a try. Here's hoping!🤔

punkpreacher
Dabbler
Posts: 13
Thanks: 1
Fixes: 1
Registered: ‎05-08-2021

Re: 1571 not working

So, I am now being told there is an issue with my account and I am unable to make any changes. What is going on?

punkpreacher
Dabbler
Posts: 13
Thanks: 1
Fixes: 1
Registered: ‎05-08-2021

Re: 1571 not working

I have now been allowed to make changes again, and so have re-selected the voice mail. Hopefully this will fix it! I'll let you know.

punkpreacher
Dabbler
Posts: 13
Thanks: 1
Fixes: 1
Registered: ‎05-08-2021

Re: 1571 not working

Yippee! This has worked. My voice mail is up and running again.

BD
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,359
Fixes: 86
Registered: ‎24-04-2017

Re: 1571 not working

Hi @punkpreacher, thanks for getting in touch and I'm sorry to hear you've had issues with your account and call features recently. I'm glad to hear all has been sorted though and if there's anything we can help you with moving forwards then please do get back in touch.