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1571 not working

FIXED
johnckind
Newbie
Posts: 2
Registered: ‎18-11-2017

1571 not working

My account shows this as active but when dial 1571 I get a message saying this line doesn't have a call answering service. Please can this be activated?

3 REPLIES 3
Mustrum
Community Veteran
Posts: 3,554
Thanks: 1,055
Fixes: 76
Registered: ‎13-08-2015

Re: 1571 not working

You could try and de-activate it then re-active it in the members panel, which might be quicker than waiting in the hope that a staff member may see it. They tend to be thin on the ground at weekends.

Or give support a ring, or via chat.

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: 1571 not working

Fix

Hi there.

I've added voicemail on for you now.
It should be activated within 24 hours. Can you let us know if there are any problems?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
johnckind
Newbie
Posts: 2
Registered: ‎18-11-2017

Re: 1571 not working

All working fine now thanks