1571 not working
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1571 not working
16-11-2016 7:08 PM
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My phone line went live on Monday, However 1571 is not working.
There is a 30minute + wait on the phone, does anybody know if there is a cose one can enter to activate the service?
Thanks
Re: 1571 not working
16-11-2016 7:18 PM
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Good Evening,
It seems this is missing from your line at the wholesale level, I've popped an order in to activate 1571 and that will be active by the morning at the latest
Thanks
Re: 1571 not working
16-11-2016 7:29 PM
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Many thanks, I will try again then
Re: 1571 not working
26-08-2017 11:58 AM
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Hi,
i have exactly the same problem in that my account tells me I have the 1571 facility but when I try to ring it I have a voice telling me that my line does not have this service.
Please help.
Re: 1571 not working
28-08-2017 3:57 PM
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Welcome community forums @Steve695
I'm sorry to see voicemail wasn't activated as part of your order as it should have been. I've now placed an order for that manually and it should be active tomorrow.
Apologies for any inconvenience this has caused.
Re: 1571 not working
27-09-2017 12:24 PM
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Thanks
Re: 1571 not working
27-09-2017 12:31 PM
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@AndyMc Sorry to hear that.
It looks like it wasn't added to your line correctly so I've done this manually for you.
If you try it again in the next 15 to 30 minutes it should be working.
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