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1571 & 1572 not active

gazza1601
Hooked
Posts: 7
Thanks: 1
Registered: ‎27-08-2019

1571 & 1572 not active

Hi
Off this week and been getting nuisance calls, attempted using the 1572 but advises the service cannot be connected and 1571 this line doesn't have a call answering service. These in theory have been activated via the account for some time. Can you advise why not working please Plusnet team.
Thanks
Gary
1 REPLY 1
willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,522
Thanks: 580
Fixes: 99
Registered: ‎27-11-2020

Re: 1571 & 1572 not active

Cheers, for getting in touch about this, I can see Voicemail was on the account but not actually on the line. I have added it now.

 

It should be on the line within 24 hours.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team